Client Experiences
What Our Clients
Say About Us
These are real accounts from people who reached out to us during difficult moments. We share them with their permission, in the spirit of honest transparency.
Back to HomeClient Voices
Honest Accounts from Families We Have Helped
Siriporn K.
Bangkok · Consultation
I came in very uncertain about what I was legally entitled to. The team spent real time explaining things — not rushing through it. By the end I had a clear picture of my options, which I hadn't expected to get so quickly. The written summary they sent afterward was especially helpful.
June 2025
Mark T.
Expat, Chiang Mai · Full Case Support
As a foreigner navigating Thai family law, I was anxious about being misunderstood or not fully informed. Ruam Jai handled everything in English and explained every step. The whole process was much less stressful than I feared. I appreciated the honesty when timelines shifted — they kept me updated throughout.
May 2025
Natthaporn P.
Bangkok · Mediation Support
The mediation sessions were difficult — they always are — but the facilitator kept things from becoming hostile, which was exactly what we needed. We reached an agreement that I feel is genuinely fair. The process took a bit longer than I expected, but the outcome was worth it.
June 2025
Wanchai C.
Nonthaburi · Consultation
I went in expecting to feel judged. I didn't. The person I spoke with was straightforward without being cold, and didn't try to push me toward any particular decision. I left feeling like I could actually make a sensible choice about my situation, rather than just reacting to it.
May 2025
Rachel L.
Expat, Bangkok · Full Case Support
What I valued most was being kept informed. I've had experiences with legal services before where I felt like I was chasing for updates. Ruam Jai checked in regularly and was upfront when something took longer than expected. The whole matter was handled with real care.
June 2025
Araya S.
Samut Prakan · Mediation
I wasn't sure mediation would work in our case. The issues between us had been building for a long time. But Ruam Jai created a space where both of us could actually speak and be heard. We didn't agree on everything, but we found enough common ground to move forward. That mattered.
May 2025
Case Studies
How We Worked Through Difficult Situations
The Situation
A Thai-British couple needed to formalise the legal arrangements for their children following separation. Both parents wanted an agreement, but communication between them had broken down.
Our Approach
We began with separate meetings with each parent to understand their priorities. We then facilitated structured joint sessions that kept the focus on the children's needs and practical arrangements.
The Outcome
A written parenting arrangement was agreed over four sessions, covering residency, school decisions, and holiday time. Both parents felt the result was fair. The process took six weeks.
The Situation
A woman came to us following a separation where she was uncertain of her rights regarding shared assets and had received conflicting information from family members about what she was entitled to.
Our Approach
We began with a consultation to clarify her legal position accurately. She then proceeded to full case support, during which we handled all documentation and negotiations on her behalf.
The Outcome
The matter was concluded without court proceedings. She received a settlement that reflected her legal entitlements and felt the process — though not easy — had been handled with dignity throughout.
Reach Ruam Jai
We are here for an initial conversation whenever you are ready.
Address
64 Phahonyothin Rd, Chatuchak, Bangkok 10900
Hours
Mon–Fri 9:00–18:00
Sat 10:00–14:00
Our Credentials
Trusted by Families Across Bangkok
340+
Families supported
12+
Years in practice
4.8
Average client rating
78%
Mediation settlement rate
Lawyers Council of Thailand
Licensed family law practice
Thailand Mediation Centre
Registered mediator affiliation
PDPA Compliant
Personal Data Protection Act (Thailand)
Ready to Start a Conversation?
You do not need to have everything figured out before reaching out. A brief message is enough to get started.
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